Unable To Charge. ds.value.not-found jamb issue – meaning and solution

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unable to charge. ds.value.not-found jamb issue (meaning and solution)

In this comprehensive blog post, we will delve into the meaning of this error, explore its causes, and provide actionable solutions to resolve it.

The journey to higher education in Nigeria begins with obtaining a JAMB profile code, which is essential for UTME or DE registration. This process involves sending your National Identification Number (NIN) via SMS to either 55019 or 66019. However, students sometimes encounter the “Unable to Charge. DS.Value.Not-Found” error during this step. Understanding what this error means and how to address it is essential for a smooth registration process.

Meaning of the “Unable to Charge. DS.Value.Not-Found” Error

The error message “Unable to Charge. DS.Value.Not-Found” indicates a failure in the charging process when attempting to send the SMS to obtain the JAMB profile code. Specifically, it means that the system could not deduct the required service charge from the user’s account. This failure can be due to several reasons, which we will discuss in the next section.

Causes of the “Unable to Charge. DS.Value.Not-Found” Error

Several factors can contribute to the “Unable to Charge. DS.Value.Not-Found” error. Understanding these causes can help in troubleshooting and resolving the issue effectively.

  1. Insufficient Airtime: The primary reason for this error is not having enough airtime to cover the service charge. Sending the SMS to obtain the profile code costs 50 Naira. If your account balance is below this amount, the transaction will fail.
  2. Use of Bonus Airtime: JAMB does not allow the use of bonus airtime for this transaction. If you attempt to use bonus airtime instead of the main account balance, you will encounter this error.
  3. Unlinked SIM Card: The SIM card you use must be linked to your NIN. If it is not, the system will not be able to process your request, resulting in this error.
  4. Previously Used SIM Card: If the SIM card has already been used by another person to obtain a JAMB profile code, it cannot be used again for this purpose.
  5. Network Traffic: High traffic on the JAMB system can lead to delays and errors in processing SMS requests. This can result in the “Unable to Charge. DS.Value.Not-Found” error.
  6. Technical Glitches: Sometimes, technical issues on JAMB’s end can cause this error. These glitches can range from server downtime to system maintenance.

Solutions to the “Unable to Charge. DS.Value.Not-Found” Error

Now that we understand the potential causes, let’s explore the solutions to resolve the “Unable to Charge. DS.Value.Not-Found” error.

  1. Ensure Sufficient Airtime: Before sending the SMS, make sure you have at least 50 Naira in your main account balance. Avoid relying on bonus airtime, as it is not accepted for this transaction.
  2. Check NIN Linkage: Verify that the SIM card you are using is linked to your NIN. You can do this by dialing *346# on your mobile phone. If your SIM is not linked, follow the necessary steps to link it before attempting to send the SMS again.
  3. Use a Different SIM Card: If the SIM card you are using has already been used by someone else to obtain a JAMB profile code, you will need to use a different SIM card that is linked to your NIN.
  4. Retry During Off-Peak Hours: If network traffic is the issue, try sending the SMS during off-peak hours, such as early in the morning or late at night. This can increase the chances of a successful transaction.
  5. Wait and Retry: In case of technical glitches on JAMB’s end, waiting for a few hours or even a day and then retrying can sometimes resolve the issue. JAMB may fix the problem in the meantime.
  6. Contact JAMB Support: If all else fails, reaching out to JAMB support can provide you with assistance. They can help troubleshoot the issue further and provide specific guidance based on your situation. you can also visit any nearby cyber café for further assistance from specialists

How to Get Your JAMB Profile Code: A Summary Guide

Here’s a concise guide to help you through the process:

Before you begin, make sure you have your National Identification Number (NIN) linked with your sim card. This is a prerequisite for generating your JAMB profile code.

Step 1: Ensure Your NIN is Linked

Ensure the SIM card you plan to use is linked to your NIN. You can verify this by dialing *346# on your mobile phone. Additionally, ensure the SIM card has sufficient airtime (at least 50 Naira) and is not relying on bonus airtime.

Step 2: Compose the SMS

Using the SMS feature on your mobile phone, compose a new message. Type your NIN and send it to either 55019 or 66019. For example, if your NIN is 12345678901, your message should simply be: NIN12345678901

Step 3: Send the SMS

Send the composed SMS to either 55019 or 66019. Ensure that you have sufficient airtime to cover the service charge (50 Naira).

Step 5: Receive Your Profile Code

Wait for a response from JAMB. You should receive a 10-digit profile code via SMS, which you will use for your UTME or DE registration.

Summary and Conclusion

Encountering the “Unable to Charge. DS.Value.Not-Found” error while trying to obtain your JAMB profile code can be frustrating. However, understanding the meaning of this error and its causes is the first step towards resolving it. By ensuring you have sufficient airtime, using the correct SIM card linked to your NIN, and considering network traffic and technical issues, you can successfully navigate this challenge. If necessary, do not hesitate to contact JAMB support for additional help.

Obtaining your JAMB profile code is an essential step in your educational journey, and overcoming this error will bring you one step closer to achieving your academic goals. Stay persistent and follow the solutions outlined in this post to ensure a smooth registration process

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